Dear University of Salford Student Union,
My name is Adeline Cooke and I am a postgrad student, currently doing my dissertation for MA Social Work.
I was working at the main library (Clifford Whitworth) all day today, and by about 14:30 I needed something quick and easy to eat. I am a vegetarian, so there was not much choice in the student union shop. I bought a cup of pot noodle and was told by the lady at the till that I have to pay five pence for hot water from the machine. I was not happy with this, but I paid anyway. Apparently five pence hot water is not enough to cover and cook the noodle. I asked for a top up but the lady said that I have to pay another five pence. I am very very unhappy about this and I walked out. This is my complaint number one.
I walked into the library building, went to the ground floor café (Costa) and asked for a little bit of hot water to top up my pot noodle. The guy at the café said that it’s £1.00 for hot water. Yes, that’s right, one Great British Pound Sterling for hot water! I told him that it is ridiculous and that I only need 50ml in my own paper cup or into my partly filled pot noodle. The guy reluctantly squirted a few millilitres of hot water and told me that next time he will charge me.
Well there will be no next time. In fact, please support me in my new campaign to throw the capitalistic extortionist inhuman Costa out of our precious University of Salford! Let's boycott capitalist Costa! They earn a profit of millions of Pound Sterling and yet they charge one Pound for hot water - and of course if you need a paper cup or a plastic spoon or fork, they are not free!
As of next week, I will bring my own kettle and give away free hot water for anyone who, like me, too poor to buy a cuppa. Please bring your own tea bags/coffee and little cup or flasks! Pot noodles and cuppa soup are also welcome.
My suggestion for student union is to provide a brew room in major buildings such as the library for people to use the kettle and microwave free of charge…?
I hope that the student union will pay attention to this extortionist attitude of Costa coffee and take action. I have sent a complaint to Costa coffee’s customer service. I have no doubt that the corporation will ignore one email. However if 10-20 students a day ask for free hot water and make a complaint, I am sure our voice will be heard!
Long live the people’s voice!
1 liter is about 1 kg of water energy to heat and boil 1 kg of water from 25ºC is: E = 4.186 kJ/kgC x 75 x 1 + 2256 kJ/kg x 1 E = 2570 kJ or 0.7 kW-hrs. Assume the efficiency of the heat transfer is about 30%, then total energy needed is 0.7/0.3 = 2.4 kW-hrs You need the cost of electricity in your area. Assuming 10p per kW-hr, then it costs 24p .